1. Introduction & Our Commitment
Promote Health Cure ("we," "us," "our"), headquartered at 138 Narrows Rd, Remlap, Alabama 35133, USA, respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains what we collect, why we collect it, how we protect it, and the choices you have — in plain language, as required by applicable US federal and state privacy laws.
By using our website (promotehealthcure.com), booking services, contacting us, or subscribing to our newsletter, you agree to the practices described in this policy.
2. Information We Collect
Information you provide directly:
- Contact & booking data: name, email address, phone number, preferred appointment date, selected service, and message content submitted via our booking or contact forms.
- Health & wellness data: information you voluntarily share during consultations or care (e.g., health goals, conditions, medications, measurements) solely to deliver and coordinate your care.
- Newsletter data: email address when you subscribe to our mailing list.
- Billing data: membership tier and payment references. Payments are processed by PCI-DSS-compliant third-party processors; we never store full card numbers on our servers.
Information collected automatically:
- Log data (IP address, browser type, device, pages visited, timestamps).
- Cookies & similar technologies for preferences, security and anonymous analytics (see Section 5).
3. How We Use Your Information
- To schedule, deliver, coordinate and improve our home health & wellness services.
- To respond to enquiries within one business hour and provide 24/7 member support.
- To send service-related communications (appointments, care plans, receipts).
- To send our newsletter and promotional offers only where you have opted in.
- To comply with legal, regulatory, billing and audit obligations.
- To protect the security of our clients, staff and systems.
We never sell your personal or health information to any third party.
4. How We Share Information
We share data only with trusted service providers under contractual confidentiality obligations, and only to the extent necessary:
- Licensed practitioners & partner clinics involved in your care (with your consent).
- Technology providers: secure hosting, email delivery, telehealth and CRM platforms.
- Professional advisors: accountants, lawyers and insurers where legally required.
- Legal authorities: when required by law, court order, or to prevent harm.
5. Cookies & Analytics
We use essential cookies (security, session management) and anonymous analytics cookies to understand site performance. You can disable cookies in your browser settings at any time; essential site functions may be affected. We do not use cross-site advertising trackers.
6. Data Security & Retention
We implement industry-standard safeguards: TLS encryption in transit, encrypted storage at rest, role-based access controls, staff confidentiality training and regular security reviews. Health records are retained only as long as needed to provide care or as required by law (typically 6–10 years depending on state regulation), then securely deleted or anonymized. Newsletter data is retained until you unsubscribe.
7. Your Rights & Choices
Depending on your state of residence (including rights under CCPA/CPRA in California and similar laws in Virginia, Colorado and others), you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing emails at any time via the unsubscribe page or the link in every email.
- Restrict or object to certain processing, and request a portable copy of your data.
- Not be discriminated against for exercising any privacy right.
To exercise any right, email info@promotehealthcure.com or call (205) 681-8983. We respond within 30 days.
8. Children's Privacy
Our services are intended for adults and for minors only under parental/guardian enrollment and supervision. We do not knowingly collect information from children under 13 without verifiable parental consent. If you believe a child has provided us data without consent, contact us and we will delete it promptly.
9. Health Information Notice
Promote Health Cure follows HIPAA-aligned privacy and security practices for the health information we handle as part of care coordination. We do not act as an emergency service; in emergencies always call 911. Telehealth sessions are conducted on encrypted, access-controlled platforms.
10. Third-Party Links
Our site may contain links to external sites (e.g., maps, payment processors, social platforms). We are not responsible for their privacy practices; please review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced on this page with a revised "Last Updated" date and, where appropriate, by email to members. Continued use of our services after changes constitutes acceptance.
12. Contact Us
Promote Health Cure · 138 Narrows Rd, Remlap, Alabama 35133, USA
Phone: (205) 681-8983 · Email: info@promotehealthcure.com
Privacy requests are handled by our Privacy Officer within 30 days.